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Varieties of Salesforce Certified-Strategy-Designer Exam Practice Test Questions
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| Topic |
Details |
| Topic 1 |
- Leveraging Adjacent Roles
- Skills: It is all about knowledge and skill infusions that are needed to create a vision, different technical and business capabilities, and a roadmap for implementation.
|
| Topic 2 |
- Value Design: This topic covers an effective challenge statement, the internal dynamics of the organization, the key external context for innovation, and strategic directions.
|
| Topic 3 |
- Tools and Artifacts: It focuses on high-level Salesforce capabilities, methods of co-creation, and the criteria for feasibility, desirability, and viability.
|
| Topic 4 |
- Intangible Deliverables: The topic includes sub-topics about key relationships that are essential for solving the challenge statement, the best presentation techniques for communicating a vision, and the tools for productive cross-discipline collaboration.
|
Salesforce Certified Strategy Designer Exam Sample Questions (Q51-Q56):
NEW QUESTION # 51
An insurance company has a calc banding process that involves multiple team members, different departments, and many disparate systems Which Salesforce automation tool should a strategy designer recommend to improve business process efficiency?
- A. Financial
- B. MuleSoft
- C. Services Cloud
Answer: B
Explanation:
The best Salesforce automation tool to recommend to improve business process efficiency for an insurance company that has a complex underwriting process is MuleSoft, as this helps integrate and orchestrate data and applications across different systems and platforms. Financial Services Cloud or Service Cloud may not be able to automate the underwriting process effectively.
NEW QUESTION # 52
Cloud Kicks' primary business goal for its new customer acquisition program is to increase diversity.
Which inclusive design tactic should help the company solve problems for the broadest possible audience?
- A. Hold focus groups with traditionally underrepresented participants.
- B. Solve for one, extend to many through a persona spectrum.
- C. Use Jobs to Be Done to increase empathy with the audience.
Answer: B
Explanation:
Solving for one, extending to many through a persona spectrum is an inclusive design tactic that helps solve problems for the broadest possible audience. It involves creating personas that represent different levels of ability, context, and preference, and designing solutions that meet the needs of the most extreme cases, which can benefit everyone else as well. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/solve-fo
NEW QUESTION # 53
A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear.
Which approach should validate the market for this concept?
- A. Gather an team to ideas and craft that stretch the 's current
- B. Meat with developers to estimate the effort required to deliver the proposed experience.
- C. Recruit target users to test price points at which they would be willing to purchase the app.
Answer: C
Explanation:
Validating the market for a new app involves understanding the target audience's willingness to pay.
Recruiting target users to test various price points provides direct insights into the app's perceived value and the price range acceptable to potential customers, informing pricing strategy and market viability.
NEW QUESTION # 54
The design team is working on a high-fidelity prototype to create a more enjoyable user experience. The development team is busy and focused on the build, so the design team wants to engage them efficiently.
What is a key reason why they would engage the developer team?
- A. To provide design feedback
- B. To validate technical limitations
- C. To research new features
Answer: B
Explanation:
The key reason why the design team would engage the developer team is to validate technical limitations. Technical limitations are constraints or challenges that affect the feasibility or viability of a solution, such as platform capabilities, integrations, performance, security, or scalability. The design team should consult with the developer team to understand and address these limitations, and ensure that the solution is realistic and achievable. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/engage-technical-stakeholders
NEW QUESTION # 55
Cloud Kicks wants to create a loyalty program to deepen the engagement of its customers.
When evaluating ideas for this program, which criteria should strategy designers use?
- A. Desirability, viability, and feasibility
- B. Competitive advantage, impact, and own ability
- C. Novelty, privacy, and
Answer: A
Explanation:
When evaluating ideas for a loyalty program, considering desirability (customer appeal), viability (business sustainability), and feasibility (practical implementation) ensures a balanced assessment. These criteria help in selecting ideas that are not only attractive to customers but also align with business goals and can be realistically executed.
NEW QUESTION # 56
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