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Salesforce Community Cloud is a powerful tool that enables businesses to connect with their customers, partners, and employees in new and innovative ways. A Salesforce Certified Community Cloud Consultant possesses the skills and knowledge necessary to help organizations leverage this platform to its fullest potential. With this certification, professionals can demonstrate their expertise and differentiate themselves in the competitive job market.
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To prepare for the Salesforce Community-Cloud-Consultant Exam, candidates should have experience with Salesforce Community Cloud solutions, including community setup, branding, and member management. They should also have a deep understanding of Salesforce's security model, including role hierarchy, sharing rules, and profiles. Salesforce offers a range of training resources, including online courses, instructor-led classes, and study guides, to help candidates prepare for the exam.
Salesforce Certified Community Cloud Consultant Sample Questions (Q36-Q41):
NEW QUESTION # 36
Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?
- A. All users should access a Koa Community via a Desktop browser only
- B. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
- C. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community
- D. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
Answer: D
NEW QUESTION # 37
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?
- A. Site.com Studio
- B. Force.com Sites
- C. Community Settings
- D. Community Builder
Answer: D
NEW QUESTION # 38
Universal Containers (UC) wants Lightning Experience-enabled employees who have Salesforce user licenses to access a Community. The employee profiles have been added to the Community membership.
How should the Community Cloud consultant educate employees on how to access the Community?
- A. Direct employees to the App Launcher.
- B. Direct employees to the global header.
- C. Advise employees to use the "Login in as" functionality.
- D. Recommend employees use a separate username for Community access.
Answer: A
NEW QUESTION # 39
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:
- A. Turn the sandbox Community to Inactive status before deploying the metadata to production
- B. Deploy the changes to production using change sets to disable the welcome email
- C. Uncheck "Send Welcome Email" in production Workspaces before deployment
- D. Add the Community user profile(s) as members of the Community before activating production
- E. Change the Community membership of sandbox Community users from Profiles to Permission Sets
Answer: A,B,C
NEW QUESTION # 40
Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community. - The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect - Customer users only need to see their orders in the Community - Orders are currently public read-only - Customer users need to access fields that are already part of the existing integration What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers
- A. Leveraging existing integration with the legacy system
- B. Set the external users' organisation wide defaults to private for external order objects
- C. Update the customer user profile and given the "view all" permission on the integration object
- D. Creating a new integration with the legacy system for customer users
Answer: A,C
NEW QUESTION # 41
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